At Packpoint ("we", "us", or "our"), operated by RIZZ TRADERS LTD (Company Number: 16492778), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with us in any other way.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information you provide when placing orders, creating an account, or contacting us, including:
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Full name
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Email address
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Phone number
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Billing and shipping addresses
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Payment information (processed securely via third-party payment providers)
b. Technical & Usage Information
Information automatically collected when you browse our website, such as:
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IP address
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Browser type and version
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Device information
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Pages visited and time spent on our site
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Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate order confirmations, shipping updates, and customer support
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Improve our website, products, and services
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Send marketing communications if you have opted in (you can unsubscribe anytime)
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Prevent fraudulent activity and ensure security
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Comply with legal obligations
3. Cookies & Tracking
Our website uses cookies to enhance your browsing experience. You can manage or disable cookies in your browser, but some features of the site may not function properly without them.
4. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties, including:
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Payment processors
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Delivery and courier services
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Website hosting and analytics providers
These third parties are required to keep your information secure and use it only for the purpose they were engaged.
5. Data Storage & Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under UK GDPR and other applicable laws, you may have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent for marketing communications
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Request a copy of your data (“data portability”)
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Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at: info@packpoint.co.uk
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Children’s Privacy
We do not knowingly collect information from individuals under 16 years of age. If you believe a child has submitted personal data, please contact us so we can remove it.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we use your data, contact us at:
RIZZ TRADERS LTD / Packpoint
Unit 10 Hardicker Street M19 2RB
Email: info@packpoint.co.uk - packpointstore@gmail.com
Phone: +44 161 564 4144
